
Odours can have several sources
Stale odours may come from dust in accessible ducts, old filters, moisture, pets, carpets or the furnace and coil area. The source matters before promising a fix.
When duct cleaning may help
If the odour follows visible dust, pet hair, renovation debris or a home with unknown history, duct cleaning can be a sensible first step.
Details to include
Mention whether the smell appears with heat, AC, fan-only mode, one room or the whole home. That helps the team ask better follow-up questions.